ModeSens membership
helps you earn while you shop.

ModeSens Membership provides the ultimate shopping experience for ModeSens users. By creating an account, users automatically have access to a plethora of membership benefits at varying reward levels, including free protection for product authenticity and satisfaction on all purchases made through our site, dedicated VIP shopping help from a smart personal shopper, limited and exclusive product access and more.

Membership is as easy as creating an account. Simply follow the prompts to create an account by clicking here.

There are 4 levels within the ModeSens Rewards membership program: Bronze, Silver, Gold and Platinum. Bronze users range from 0 - 4,999 points, silver users range from 5,000 - 14,999 points, gold users range from 15,000 - 24,999 points and platinum users maintain 25,000 or more points. Varying levels offer different benefits.

Newly registered members automatically enjoy a complimentary Silver status upgrade for a period of one month. Existing Bronze members can upgrade their membership status by completing any of the following:

a) Earning 5,000 points in the preceding 12 month membership period

b) Downloading the ModeSens App on the App Store or Google Play

c) Installing and enabling the ModeSens Browser Extension

d) Inviting a friend to join ModeSens

ModeSens Notes is an easy way for members to earn points from purchases from 800+ partner stores around the world. Whenever 0 points are earned, they are automatically converted into a 0 ModeSens Note that can be applied as a discount on a future ModeSens Concierge order.

Bronze status members are eligible to earn ModeSens Notes. However unlocking and applying ModeSens Notes with concierge orders requires a Silver or higher membership status, which can be accessed through one of the try Silver membership actions.

Yes. Generally, ModeSens Notes expire 90 days from the time of issue. Please note that promotional or bonus notes may expire sooner. Expiry dates are stated on every ModeSens Note. Expired notes cannot be reinstated or otherwise reapplied.

Silver, Gold, and Platinum status members who shop with ModeSens Concierge can apply all and any available ModeSens Notes at checkout. At this time, ModeSens Notes are not available for orders placed through direct partner store checkouts.

All non-US order totals (excluding shipping) earn points that can be redeemed towards ModeSens Notes. Eligible order totals are converted to USD for points calculation. Issued ModeSens Notes are converted to local currency based on the prevailing conversion rate at the time of order confirmation.

Members earn up to 3 points per 0 based on their membership status. To earn points, members must log in and place a direct order with a participating partner or with ModeSens Concierge. To ensure points are tracked accurately, we advise members to install the ModeSens Browser Extension.

Yes. Any points not redeemed for a ModeSens Note will expire 12 months after they are earned.

Occasionally, there can be multiple factors that contribute to a member not receiving points for a recently placed order, including:

Guest Check Out: It is possible that you were not logged in to ModeSens at the time of purchase. We advise you to install the ModeSens App through the App Store or Google Play or install our Browser Extension to maximize your eligibility to earn points.

Tracking Interference: The use of other extensions, plug-ins or cashback services interfere with our ability to correctly track and credit your purchase points. Ensure that all orders are placed by directly clicking through the ModeSens App or website.

Returned Purchase: Generally, points are issued 30 days from the date all of your order items have shipped. Returned purchases are not eligible to earn points.

Unfortunately, at this time we are unable to issue points for orders that are returned, placed through guest check out, or otherwise not tracked.

If the above scenarios don’t apply to you and it has been more than 30 days since your order shipped, we invite you to begin an order inquiry through the My Order Portal. Once received, we will investigate your claim and issue the points as determined by the partner store.

Please note that the points from purchase can take up to 7 business days to post.

Once a return is received and processed by the partner store, the corresponding points are deducted from your account balance.