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What You're Buying Womens ON Cloudflyer V2 Glacier Brown Shipping: All orders have a five business day handling time. Once processed, orders will be shipped with UPS Ground shipping with a 1-5 day shipping time. Some orders may be shipped via FedEx (4-7 business days) or USPS Priority (2-5 business days) depending on location of buyer. If your item goes through the authentication process we have no control over how long that process takes at the eBay authenticator. Unfortunately, shipping to Puerto Rico is not available at this time. Product Guarantee: All products sold through Pluggeddaily are 100% authentic. There are cases where a replacement box may be used, or the original box may have slight damage due to shipping from vendor. Some items may ship directly from the vendor or retailer that we partner with. Inventory is updated daily, however there is a possibility an item could be sold out even if it is seen as available. In this case a refund can be processed immediately. If you have ANY questions fee