Process & Shipping

Return & Exchange

Customer Support

Barneys New York is an American chain of luxury department stores headquartered in New York City. The chain owns flagship stores in New York City, Beverly Hills, and Chicago, all of which have restaurants operated by third parties. Smaller stores can be found in other locations across the United States.
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Aoooooo07
2019. 02. 26
Process & Shipping
Return & Exchange
Customer Support
good
good
dejun
2017. 07. 17
Process & Shipping
Return & Exchange
Customer Support
good
BarNeysNewYork
dusijia
2016. 11. 24
Process & Shipping
Return & Exchange
Customer Support
Good customer service
Shipped to China directly with Borderfree, a bit slow, almost 14 days, but good patience of customer service. You can pay for duties and taxes at checkout in advance or upon delivery. The shipping fee varies depend on destination, amount, weight. I bought a watch, for some reason, I returned it, but lithium cell cannot be exported from China. We communicated with each other about this issue for one month, and finally, it was returned. The attitude is very nice.
ModeSens
2016. 11. 01
Process & Shipping
Return & Exchange
Customer Support
Fast process
Love shop at Barneys. Good suggestion with fast shipping
dusijia
2016. 09. 13
Process & Shipping
Return & Exchange
Customer Support
服务态度真的很赞
电商使用borderfree承运,态度好的没话说,配送时间慢了点,大概14天左右,价格不含税,但结算时预缴税金,到货时无需额外付税。运费和税费根据收货地及商品数量而定。我当时买的是手表,因为退货过程中涉及到锂电池出口承运问题,纠结了小一个月,后来总算是退回去了,在这个过程中,客服的态度还是很让人满意的。
tnahvu
2015. 09. 10
Process & Shipping
Return & Exchange
Customer Support
Awesome!
Love their brick and mortar store
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