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Customer Support

An unerring eye for what's next in fashion. A relentless drive to exceed expectations. For more than 100 years, Nordstrom has worked to deliver the best possible shopping experience, helping customers possess style—not just buy fashion. Nordstrom, Inc. is a leading fashion specialty retailer offering compelling clothing, shoes and accessories for men, women and children. Since 1901, we've been committed to providing our customers with the best possible service—and to improving it every day.
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Process & Shipping

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Customer Support



littletina1123
2015. 11. 11
Process & Shipping
Return & Exchange
Customer Support
Great customer service
Best customer service, best return policy and free shipping.
tnahvu
2015. 09. 09
Process & Shipping
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Customer Support
Online and in-store!
Great department stores. Wonderful staffs. Great shopping apps, too!
LPStyle
2015. 09. 05
Process & Shipping
Return & Exchange
Customer Support
Great Customer Service!
Everytime I go to a Nordstrom store I am blown away by their customer service. Someone is always around and very knowledgeable when I have questions about sizes or fits whether its about shoes, jeans, dresses or anything else. That being said I think they have transfered that customer care to their website. I love how I can buy a few things in a month and then pay my nordstrom card bill online. They also do a great job of responding to emails and live chat. As far as shipping goes it was free for standard shipping which takes about 5 days and I can always track my order online.
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